Refund Policy

PMH-BC Question Bank Refund Policy

PMH-BC Question Bank Refund Policy

Full Refund Window:
- You are eligible for a full refund within 7 days of purchase. BoardCerts will ask for a reason for the refund and may request a telephone call discussion, as BoardCerts strives to understand the reason behind all requests to better improve their products. However, a refund will always still be issued, as long as it is within 7 days of purchase. Access to BoardCerts products will be removed as soon as a refund is issued.
- After the 7-day period, refunds will not be issued under any circumstances.
CE Credit Eligibility:
If a refund is requested and processed, you will forfeit eligibility for any Continuing Education (CE) hours associated with the course or question bank.
Payment Method:
Refunds will be issued back to the original payment method used at the time of purchase.
Non-Transferable Orders:
Purchases are non-transferable and cannot be assigned to another individual or account.
Refund Request Process:
To initiate a refund, send an email to
[email protected]
with your order details and the reason for your request.

Course Access and Cancellation:
- Once access is granted to a course or question bank, cancellation requests are limited to the refund policy period (7 days from purchase).
Technical Issues: If you experience technical issues accessing the content, please contact us at [email protected] for assistance before requesting a refund..